Returns & Exchanges
We want you to be fully satisfied with your O'Neill gear, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick and easy refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the gear is protected for transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing